FAQ

Our cookies are handmade with real butter and contain no eggs. Depending on the flavour, we use ingredients such as ragi, oats, atta, maida, sugar, chocolate, nuts, vanilla, tutti frutti, ajwain and pistachio. We believe in keeping our cookies wholesome and delicious, which is why we use no preservatives, palm oil, vegetable oil or artificial colours.

No. Our cookies are completely eggless. All our cookies are made without eggs and are handmade using real butter.

This depends on the particular cookie/flavour. Some of our cookies contain wheat-based ingredients and/or nuts. If you have a specific allergy or dietary requirement, please let us know while placing your order. We offer customisation based on individual requirements and will guide you regarding the suitable options.

Absolutely! We offer extensive customisation options. You can customise your flavour, box, tin, quantity, gift message and more. We can also discuss specific ingredient or allergy-related requirements and customise your order accordingly. Just let us know what you have in mind, and we'll be happy to help.

Our usual delivery time is 5–7 days. Delivery timelines may vary slightly depending on the delivery location and other logistical factors.

Yes, we do! We accept bulk orders for corporate gifting, weddings, celebrations, events and other special occasions. For bulk orders, we recommend getting in touch with us at least one week in advance so we can plan and prepare your order properly.

Yes. We understand that different customers may have different dietary and allergy requirements. Please inform us about your requirement before placing the order. We can customise suitable options based on your needs and guide you on the ingredients used in the available flavours.

Yes! You can customise your gifting experience by choosing your preferred box, tin, quantity, flavour and personalised gift message. Whether it's a birthday, wedding, festival, corporate gift or simply a thoughtful surprise, we'll help you create it your way.

No. We do not use preservatives in our cookies. We also do not use palm oil, vegetable oil or artificial colours.

Yes. Our cookies are handmade with real butter. We put care into every batch to deliver delicious, freshly prepared cookies with a homemade touch.

For customised or bulk orders, simply get in touch with us and share your requirements, including the flavours, quantity, packaging, occasion and any special requirements. We'll discuss the options with you and help create an order that fits your needs.

We carefully pack every order before dispatch. However, if your package arrives damaged, please send us a clear photo within 24 hours of receiving the order. Our team will review the issue and sort it out for you.

We accept payments securely through Razorpay, which supports multiple online payment methods, including options such as UPI, cards and net banking, depending on the payment methods enabled at checkout.